Hungry Jack's App: Shake & Win, Rewards & Ordering

Last checked: 13 November 2026.

What the Hungry Jack's app does Official

The App Store listing shows a rating of 4.2 out of 5 from about 12,000 ratings (checked 13 November 2026).

How does Hungry Jack's Shake & Win work?

1. Open the app and go to Shake & Win (you need to be signed in, with location turned on).
2. Shake your phone. You have 30 seconds to accept the prize.
3. Don't like it? Skip it and shake once more. You get two shakes a day, and the second prize is the last one that day.
4. Show the voucher's QR code at the counter of a participating restaurant within 30 minutes.

If you accept a prize by mistake, you can't shake again until tomorrow. Shake & Win vouchers can't be combined with each other or with other offers, except Value Meals.

Shake & Win prizes Official from the app terms

These are the example prizes in Hungry Jack's app terms (checked 13 November 2026). Prizes change, and shoppers on deal forums report getting different prices on different accounts, so your shake may show something else.

How do I order ahead in the Hungry Jack's app?

1. Sign in and choose a restaurant. Not every store takes app orders yet, and the store must be open (see Hungry Jack's opening hours).
2. Add items. The minimum spend is $1.00.
3. Check out and tap Confirm & See Pick Up Options.
4. When you're nearby, choose Pick Up at Counter or Pick Up at Drive-Thru. Counter orders start straight away and are called by number. Drive-thru orders start when you give your order number at the speaker.

You can't change an order after you place it. Place a new one, or ask staff to add an item when you collect. Is ordering in the app more expensive? Hungry Jack's says no: app prices match counter prices. Customising an item (for example swapping a sauce) can add a few cents, the same as in store.

Can I get delivery in the Hungry Jack's app?

Not at the moment. Hungry Jack's app terms say delivery is temporarily unavailable and app orders are pickup only. For delivery, Hungry Jack's uses Uber Eats, which it named its exclusive delivery partner in May 2026. Delivery prices are set on Uber Eats and are not in our pickup prices.

What payments does the Hungry Jack's app take?

MasterCard, Visa, PayPal, Google Pay and Apple Pay. AMEX and JCB work at participating restaurants. Afterpay isn't listed. When you add a card you may see a $0 charge; that's a card check, not a payment. At checkout the app places a pending hold, which is charged when you choose your pickup option. If a store never receives your order, Hungry Jack's says the hold is cancelled within 24 hours. If it's still there after 2 business days, call Customer Care on 1300 852 326.

Jack's Cafe coffee card: 5th coffee free

• Join in the app or on Hungry Jack's online ordering site.
• Earn a stamp for each full-price barista coffee, hot drink or iced drink. Show your card in store or order in the app.
• After 4 stamps, your 5th (lowest-priced) Jack's Cafe drink is free. Swap it for tea or a specialty iced drink if you like.
• Free coffees last 12 months. One free coffee per order. Pickup only, at Jack's Cafe restaurants.

Hungry Jack's app promo codes in Australia

Hungry Jack's sometimes runs app-only codes (for example a percentage off a minimum order). They expire quickly, and a code can't be combined with Jack's App Deals, digital vouchers, Shake & Win or the free coffee. Only one voucher per transaction. We don't list codes we can't confirm on Hungry Jack's own pages. For current app offers see Hungry Jack's deals.

Hungry Jack's app not working? Try this

Who can use the app?

You need an account to redeem rewards. The app is for users 14 and over; under-18s need a parent or guardian's consent. To delete your account, go to Account > Edit Profile > Delete Account (this also deletes your vouchers).